2017-10-25 |
Pocket bug |
Pocket segfaults in Ubuntu 16.04 |
No reply yet |
1 |
2017-10-04 |
Site bug |
Received email saying to signup for lastpass families. Clicking the link in email gives page with error "The page you are trying to access is currently closed" |
We sent an email and then close signups for the feature we invited you to |
3 |
2017-09-13 |
Browser plugin bug |
Search bar is no longer focused when vault is launched requiring mousing to click before searching |
Over a month now and still broken |
5 |
2017-09-10 |
Site bug |
Signing up for lastpass credit monitoring results in "ERROR: An unexpected error has occurred" |
Known issue |
4 |
2017-09-09 |
Browser plugin bug |
Export feature doesn't work |
Devs notified |
4 |
2017-05-02 |
Browser plugin bug |
New saved credentials are saved with a URL of "http://" |
Devs notified and bug persisted for months |
5 |
2017-04-20 |
Site bug |
Changelog is many revisions behind |
Devs notified |
3 |
2017-04-07 |
Site bug |
Downloading the firefox plugin downloads 4.1.44 which the immediately autoupdates to 4.1.45. Please put the current version on the download page |
Devs notified |
4 |
2017-04-07 |
Browser plugin bug |
Browser plugin auto upgrade logs the user out |
After 13 days of back and forth : It's because you use yubikey and we can't fix it |
4 |
2017-04-07 |
Browser plugin bug |
Trying to delete a local "equivalent domain" fails and the vault UI becomes unclickable |
Known issue, please use Chrome |
5 |
2017-04-07 |
Site bug |
Lastpass 4 announcement page video is broken |
Ya, it's broken |
3 |
2016-08-02 |
Pocket bug |
Pocket 2.0.2 crashes with "terminate called after throwing an instance of 'char const*'" |
It's because you use yubikey, can you disable MFA? |
4 |
2016-08-02 |
Site bug |
Lastpass pocket product page has a download button which isn't a button but an image of what the button looks like when you go to the download page. Baffling |
Still that way to this day |
3 |
2016-06-09 |
Site bug |
Download page says version 4.1.7 but link points to 4.1.15a |
No fix, incorrect 4.1.7 version left on site |
3 |
2016-03-18 |
Browser plugin bug |
New in firefox plugin v4 when a plugin autoupdate occurs I'm logged out or I'm prompted with a yubikey prompt mid-session |
Disable and re-enable MFA and see if that fixes it |
3 |
2016-02-29 |
Share feature bug |
Email notification about share updates says to check for checkerboard icon to see change. There is no checkerboard icon in vault |
Reported to product team |
2 |
2016-02-09 |
Browser plugin bug |
Firefox plugin v4 drops characters in vault search field when loading and causes full browser freeze for 3 seconds on vault load |
You have too many sites in your vault no our problem |
5 |
2015-11-04 |
Pocket bug |
Pocket fails on Ubuntu 14.04 with libssl.so.0.9.8: cannot open shared object file |
Workaround provided to install libssl while bug is fixed |
1 |
2015-08-10 |
Site bug |
Status page redirects to blog but should redirect to twitter status account |
Fixed after 1 day |
1 |
2015-08-10 |
Site bug |
Release notes for 3.2.20 say firefox is supported, but there is no firefox download of that version |
Passed onto devs |
2 |
2015-01-18 |
Question |
How can I update my credit card information |
Answered after 2 days |
1 |
2014-11-03 |
Support system problem |
Adding comment to existing support ticket gets Request Denied |
Said to try a different browser, I gave up |
3 |
2014-10-22 |
Site problem |
Adblock Plus added rule which breaks Lastpass "Share" function |
Devs notified, don't know if it was fixed |
3 |
2014-08-26 |
Pocket bug |
Deleting credential in pocket fails due to API 302 response |
I commented 2 months later that it was still broken, they fixed it the next day |
4 |
2012-10-25 |
Browser Plugin Bug |
Change monospace font used to show passwords as the number 1 and letter l look the same |
Bug unfixed for ages, at some point it was fixed with no notification |
5 |
2012-04-25 |
Security question |
Does malware running on your client result in full lastpass vault compromise despite having MFA? |
Answered yes in 1 day |
1 |
2012-04-20 |
Question |
How can I update my credit card information |
Answered after 2 days |
1 |
2012-01-04 |
Security risk |
How can I use lastpass on my phone and not risk compromise of my data if I lose my phone via a "log me out of all devices" feature on the website? |
Thanks for the suggestion |
2 |
2012-01-04 |
Browser Plugin Feature |
How to I configure a lastpass credential set to identify a given field as a captcha and not automatically submit? |
You can't lastpass just has a list of common names for captcha fields, if the name isn't in their list they can't tell |
3 |
2011-12-29 |
Site Bug |
During outage like today, how can users determine status of lastpass if status page is hosted on lastpass.com? |
Didn't understand the problem, then suggested using pocket during outages |
4 |
2011-12-17 |
Security risk |
When credit card info changes and annual renewal comes up, billing fails and MFA is disabled. |
Feedback passed onto devs |
3 |
2011-12-05 |
Browser Plugin Bug |
Yubikey prompt text is wrong saying to press yubikey for 2 seconds |
Bug wasn't fixed after 11 months, gave up waiting, bug was fixed some years later with no notification |
3 |
2011-12-05 |
Browser Plugin Bug |
Entering URL in tab of vault goes to last site in vault, not what's entered in url bar |
Fixed and released in 1 day |
1 |
2011-12-05 |
Browser Plugin Bug |
Deleting multiple records from vault causes UI glitch where they are re-added due to race condition |
After 10 months bug was still present, gave up waiting |
4 |
2011-09-24 |
Browser Plugin Bug |
Saved credentials were lost |
Said to try upgrading browser plugin |
3 |
2011-05-10 |
Site Bug |
Locked account email states wrong lock duration |
Bug fixed in 1 day |
1 |
2011-05-05 |
Outage |
Lastpass inaccessible because of breach and offline access doesn't work for yubikey users |
No response |
1 |
2011-05-05 |
Documentation Bug |
Pocket instructions for linux users are confusing |
After 4 months they say devs disagree, no fix |
2 |